Introduction

The VCRP is intended to provide access to a consistent, fair and timely process to deal with vendor complaints concerning the government's procurement process, and to identify ways to make improvements to that process. It is not a legal process or dispute resolution tribunal.

The vendor community in British Columbia identified a need for such a process and in response the Procurement Governance Office has developed a government Vendor Complaint Review Process (VCRP) which can be found at the following web site:

• http://www.fin.gov.bc.ca/ocg/pgo/VCRP.htm

The Ministry of Tourism, Culture and the Arts has developed a process for reviewing vendor complaints. This policy can be found here:

• Ministry of Tourism Culture and the Arts Vendor Complaint Review Process